Due to visitor restrictions in place due to COVID-19, we are asking that patients who want to pay their bill use alternative means and not come to the facility for an in-person payment. Alternative means include telephonic or electronic means as identified on your physical statement. Access to the facility to pay your bill in person will be denied until such time as the COVID-19 resolves within our service area. We apologize for this inconvenience. Please know Memorial Health System is committed to ensuring safety for both you and our providers.

Taylorville Memorial Hospital is committed to providing quality health care and service to all patients. In order to continue this mission, it is essential that payment be received for services provided.

As a courtesy to our patients and their families, Taylorville Memorial Hospital submits claims to any insurance company according to the following guidelines. To do this efficiently, it is important to present accurate and complete "insurance information" at the time of registration.

By working together, we minimize billing cost as well as misunderstandings that could be costly to our patients. We ask for your assistance in paying your portion of emergency or other outpatient and inpatient charges at the time of service.

If you have a question, concern, dispute your account, request an itemized statement, need assistance in making payment arrangements or need to speak to a Patient Accounts Representative please call 217-824-1618.

Taylorville Memorial Hospital Patient Accounts Department is available Monday through Friday from 8:00 a.m. to 4:30 p.m. (except holidays). You may also submit your inquiries, by mailing your request to 201 E. Pleasant, Taylorville Illinois 62568 Attn: Patient Accounts.

It is our goal to respond to any question(s) and or dispute(s) within 2 business days after receipt.

Please include or have the following information available when calling the Patient Accounts Department to help expedite your request.

  • Patient Account Number
  • Patient's Date of Birth
  • Date of Service
  • Include the best time to contact you with a day time number(s), and a general explanation of your question(s).